Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Consumers should check with recalling firms for further details.
It is important to remember that CPSC and recalling firms urge consumers not to use recalled products.
Recalled Schneider Electric Surgeloc Surge Protection Device
Example of a label on recalled Schneider Electric Surgeloc Surge Protection Device with the Location of the catalog number and date code
Name of product:
Surgeloc Surge Protection Devices
Hazard:
The Surgeloc Surge Protection Device can experience an arc event, which can result in a fire hazard.
Recall date:
October 28, 2020
Recall Details
Description:
This recall involves Schneider Electric Surgeloc Surge Protection Devices. The 3-wire and 4-wire devices are primarily installed in commercial/industrial applications and may include some residential applications. They are black rectangular-shaped devices with a green plastic rimmed meter and a white label with “Square D by Schneider Electric,” with the date code and the catalog number on the front. The recalled devices were manufactured from January 1, 2013 (date code 13011) through August 24, 2020 (date code 20352). The date codes are in the YYWWD format (example: 20452 = year 2020, week 45, day 2 Monday; the day is optional). The date code is located on the front of the device. Catalog numbers included in the recall include the following:
Voltage |
Surge Current Rating |
NQ Panelboard Units – Surge Cat No. |
120/240 V, 1 Phase, 3-wire + ground |
80 kA |
SSP01BIA08PBQ1 |
100 kA |
SSP01BIA10PBQ1 |
|
120 kA |
SSP01BIA12PBQ1 |
|
160 kA |
SSP01BIA16PBQ1 |
|
200 kA |
SSP01BIA20PBQ1 |
|
240kA |
SSP01BIA24PBQ1 |
|
208Y/120 V, 3-Phase, 4-wire + ground Wye |
80 kA |
SSP02BIA08PBQ1 |
100 kA |
SSP02BIA10PBQ1 |
|
120 kA |
SSP02BIA12PBQ1 |
|
160 kA |
SSP02BIA16PBQ1 |
|
200 kA |
SSP03BIA20PBQ1 |
|
240kA |
SSP03BIA24PBQ1 |
|
240Y/120 V, 3-Phase, 4-wire + ground High-leg Delta |
80 kA |
SSP03BIA08PBQ1 |
100 kA |
SSP03BIA10PBQ1 |
|
120 kA |
SSP03BIA12PBQ1 |
|
160 kA |
SSP03BIA16PBQ1 |
|
200 kA |
SSP03BIA20PBQ1 |
|
240kA |
SSP03BIA24PBQ1 |
Remedy:
Consumers should immediately stop using the recalled surge protection devices and contact Schneider Electric for instructions on receiving a free equivalent replacement surge protector.
Incidents/Injuries:
The firm has received one report of an arcing incident that caused smoke damage to the wall in a commercial location. No injuries have been reported.
Sold At:
Authorized Schneider Electric distributors from January 2013 through August 2020 and included in factory-ordered panelboards for between $400 and $1,200.
Manufacturer(s):
Schneider Electric Systems USA, Inc., of Foxboro, Mass.
Distributor(s):
Schneider Electric USA Inc., of Boston, Mass.
About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
- Visit CPSC.gov.
- Sign up to receive our e-mail alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or a product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054).
- Contact a media specialist.